Lead by the Chief Executive Officer, and Group Head of Marketing, Revenue & eCommerce, The Gleneagle Group has highly experienced and dedicated staff driving all aspects of revenue building.
Sales & Marketing
This is centralised in Killarney and offers support to the local team using a detailed revenue, sales and marketing plan, which is managed through weekly review meetings. We further ensure the brand is protected at all times and business gets maximum exposure through all traditional and digital outlets.
Our eCommerce team formulate strategies that concern the design and practicality of our companies' websites and adjacent platforms. In this ever-changing space, we have a dedicated team who ensure that all systems are integrated and online interactions with customers are dealt with in a professional and courteous manner as well as supporting all sales and marketing campaigns to drive business to each of our properties.
We have a dedicated team focused on securing and yielding tour business in our portfolio. In addition to our considerable access to tour operators, we also run our own Gleneagle tours hence driving further Irish tour business through this channel.
The Conference arm of our business (Killarney Convention Centre), is led by our Director of Business Tourism and supported by a team of operations and sales specialists. Business Tourism is one of the highest yield sectors in tourism and the team successfully targets and secures national and international Meetings, Incentives, Conferences and Exhibitions.
Wedding business currently features heavily as a revenue stream in our portfolio of hotels. Our very experienced team of wedding coordinators based in each hotel ensure that all opportunities are explored in each target area and its surrounds. Their efforts are heavily supported by our central marketing team.
We have an expert in-house Reservations and Customer Service team who work tirelessly to ensure that the customer has the best booking experience. They also support the front office function and avoid leakage of potential sales by continually implementing process-improvement measures.
At the Gleneagle Group, we are renowned for our entertainment offering. We have a dedicated in-house entertainment team, who bring relevant acts to each of our hotel properties, as well as to the Gleneagle INEC Area, driving premium room, food and beverage business.