The Gleneagle Group Senior Team ensures all businesses exceed expectations. Support is provided to all properties in our portfolio from our dedicated and very experienced Group Operations Team in Killarney. All these activities are overseen by the Chief Operating Officer.
Food & Beverage
Given the importance of on-site spend, we seek to maximise every opportunity to increase this. Up-selling sales training is provided by our in-house team, as well as by our partners in our preferred partnership programme. The Group Executive Chef works closely with all Chefs to monitor menus, gross profit margins, portion control, waste management, etc.
By owning and operating our own laundry facilities in Killarney, we can achieve maximum efficiency and control levels. Properties in our portfolio can benefit from the savings made in this area.
Food, beverage, utilities, consumables, etc. form a considerable cost to any property and hence our Group buying power allows us to leverage this to achieve excellent economies to scale. The Gleneagle Group adopts the very latest resources in tendering and negotiating with suppliers whilst also recognising the need, in certain situations, to purchase from local businesses to drive relationships and maximise sales potential in this area.
Recognised as the principal controllable cost in the hospitality business, robust controls are vital to ensure this area is well managed. The Gleneagle Group operate rigorous processes to ensure operating payroll is forecasted and controlled in line with expectations.
The Group Accommodation Manager works closely with all on-site teams to ensure the highest quality of cleanliness and operating standards for external grounds, public areas, operating outlets, back of house, guest bedrooms and corridors in each of our owned and managed properties.
Given the nature of the industry it is vital we confirm to all statutory compliance, hence all licences, exemptions, Health & Safety regulations are overseen by our central Operations & Finance teams in our Killarney Head Office.